I conduct needs assessments with a comprehensive, thoughtful approach that blends feedback, data, and real-world context. Whether developing new learning programs or refining existing processes, I gather insights through surveys, stakeholder interviews, and observation, while also reviewing industry benchmarks and organizational goals. I analyze workflows and documentation to identify gaps, uncover root causes, and recommend targeted solutions. I take initiative to connect with all levels of the organization to ensure the learning experience aligns with both day-to-day realities and long-term strategic needs. My goal is always to design learning that’s purposeful, practical, and driven by the voices and data that matter most.